Frequently Asked Questions
Everything you need to know about our 35mm film cameras and accessories.
How do I load film into my 35mm camera?
Open the back of the camera, insert the film canister into the chamber, and pull the film leader across to the take-up spool. Ensure the sprocket holes align with the gears before closing the back and advancing the film.
Do your cameras come with a warranty?
Yes, all 35mm Co. cameras include a 12-month limited warranty that covers manufacturing defects. Please keep your digital receipt for any claims.
What is your return policy for electronics?
We offer a 30-day return window for all unused items in their original packaging. If the camera has been opened or used, a restocking fee may apply.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Are the cameras compatible with all brands of 35mm film?
Absolutely. Our cameras are designed to work with any standard 35mm film roll, including color negative, black and white, and slide film from brands like Kodak, Fujifilm, and Ilford.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.